The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

I love Grove Street Auto - I have never had a bad experience. Everyone is always polite and respectful and offers truthful responses. I feel like they are working on their own family's car when I bring my vehicle there.

5

Always get a detailed report of what was fixed and what needs attention from Grove Street! Makes it easy to plan for future repairs!

5

Always great to deal with

5

Very professional and reliable. Always a pleasure to do business with.

Kristen, Thank you for taking the time to leave Grove Street Auto Repair a great review! We really appreciate your loyalty and look forward to seeing you again the the future. Stay well.

- Grove Street Auto Repair
5

Very professional and helpful! Fixed everything in a very quick manner- great prices as well! Very great experience

5

Chris and the rest of the team at Grove Street are awesome! They are courteous, honest and responsive. I brought my car in after it had been at the dealer. They took care of my services faster and less expensive than the estimate I received from the dealer. And they found some other work needed that the dealer missed. I also appreciate that they followed up after the service to make sure I was happy and that the car was good! They are definitely my go to for all our car services!

5

Everyone was super nice and accommodating. Great service and are reliable, will definitely come back!

5

Ran into an issue where I needed a tow truck quickly. These guys were there in minutes!

5

Chris was able to answer my questions, ease my mind about all the "lights" that I was seeing, did what needed to be done at the moment and what needs to be done in the future. Thank you so much!

5

I say this as a guy who has worked in an auto shop himself and done business with a lot of different auto shops around the country (I moved around in the military and I'm picky). Most of them I think we're good people who did a fine job, a handful will try to rip you off. But some shops just exceed any expectation you might set for an auto shop. Grove Street Auto Repair is one of those impressive shops. At every stage of working with them I was happy with the experience. They took the car in the same day, and the next morning started work on it. Within a few hours I received detailed analysis via text and email, and then they called me to discuss it. They explained why each thing was recommended (some recommendations are based on simple mileage while others are actual observation of wear) and they didn't push me on anything I didn't want to have done. They did explain if they felt like thing were more important, which was helpful. They gave me a curtsey car, no payment or deposit. I have only seen this kind of service at high end dealerships. This saved me $50 in Ubers to and from the shop. The quote for my work was well less than expected, which allowed me to get some smaller items addressed like lights and wiper blades. After looking at my bill I realized that their labor costs are actually very good compared to the national average. All the work was finished exactly when they said it would be and the final price was actually a little lower than the quote. For a final delight from the experience, a special thanks goes to Cody for cleaning my car. Getting in a nice clean and vacuumed car made me drive away with a smile on my face. I can't say enough good things about this experience working with Grove Street Auto Repair, if I could give them more stars, I would. I highly recommend you give them your business.