Franklin Auto Repair

962 reviews
79 Grove Street , Franklin, MA 02038
Mon - Fri: 8:00 AM - 5:00 PM
(508) 520-8697
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The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

Craig & Team squeezed me in last minute to fix a leaking tire while visiting family from NYC the day before Thanksgiving! Outstanding customer service!!

5

My tire on my brand new car had a slow leak. Grove Street found the issue, repaired my tire, remounted it and I was good to go!

Hi Kendra! Isn't it sad that brand new tires find nails in the road too? Glad we were able to get it repaired and get you back on the road. Happy Thanksgiving!

- Grove Street Auto Repair
5

They serviced my BMW X3. Everything went great. They are easy to work with, easy to understand what will need to be done and how much it will cost. They also provide free loaner car. EDIT: I also took my Honda Civic there to change the tires. Since I got all four new tires, alignment was half the price. Great service, no complaints. I will go there in future.

Thank you for the five-star review! With our outstanding service and a warranty that is three times longer than the dealer, we believe we are your best choice for servicing your BMW, and we look forward to seeing you again in the future.

- Grove Street Auto Repair
5

5

Thank you, Tom, for taking the time to leave a 5-star review for us! We appreciate your business.

- Grove Street Auto Repair
5

It was so good to see you, Linda! Wishing you and your family a happy, healthy holiday season.

- Grove Street Auto Repair
5

Thank you, Donna! We really appreciate the 5 stars rating. Hope you and your family have a wonderful holiday season.

- Grove Street Auto Repair
5

I have been looking for a service alternative to a dealership and I have found one at last! Grove Street was amazing, considerate, goes out of their way for you (the heated seats were turned on and new wipers installed on my loaner car). I was beyond impressed. Prices are very reasonable and staff knowledgeable. You get an email saying welcome to the family and I without a doubt felt welcome. I won't take my vehicle to anyone else going forward.

Hello Alexis, Thank you so much for the wonderful review! We appreciate your kind words and are happy to welcome you to the Grove Street family. As a family business, it is so important to us to treat our customers like we would treat our own family. We look forward to seeing you again in the future when you are ready for your next oil service. Wishing you and your family a happy, healthy holiday season.

- Grove Street Auto Repair
5

I brought my car in for the state inspection. I was informed how long it would take and what they would need up front. The waiting room was very pleasant. The attendant at the front desk was very professional.

Thank you, Rebecca. Did you know we also do oil changes as well as manufacturer recommended maintenance services? Check out our website for a complete list of services we provide. We hope to see you in the future. Stay well.

- Grove Street Auto Repair
5

I experienced an issue on my commute to work, I do not live in the area and drive by Grove St Auto on a daily basis. I pulled in unexpectedly to inquire if they could help me. They had a full day already ahead of them but were able to squeeze me in. My issue was resolved and I was able to pick my car up at the end of the day. I would highly recommend them, they were pleasant to deal with and the cost was very reasonable. I will definitely use them again.

When you're far from home and something goes wrong with your car, it can be so concerning. We are glad you stopped in and that we were able to help you get back on the road safely. We have a fleet of courtesy vehicles, so when your car needs routine servicing, give us a call and we will reserve a car for you to use so you can get to work easily. Stay well.

- Grove Street Auto Repair
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