The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

This was my first experience with Grove Street Auto Repair, previously I had gone to a big chain repair shop. The response time from my initial inquiry was a matter of minutes, and setting up/confirming the appointment was extremely easy - even the process of reserving a FREE loaner car if needed. I knew that there were issues with my vehicle, but I'm not the home repair type and usually feel taken advantage of when I take my car to a shop. The full inspection report that they sent out was extremely helpful in showing what was absolutely needed and what could wait, and the pricing was extremely fair if not better than what I had paid elsewhere. I will be returning, and will be bringing my wife's car for work as well.

We really appreciate your taking the time to leave us a great review. We work hard to provide you with clear, accurate information so that you can make an educated decision on what repairs your vehicle needs. The inspection report's pictures and information show you what we are seeing and why we made the service or repair recommendations which is a game-changer for discussion! We look forward to seeing your wife's car as well. Happy New Year!

- Grove Street Auto Repair
5

I think u guys do a very good job. Next time I am going to bring my car in. I will have something’s done that u think my car needs to be done.

5

Thank you so much, Maurice. We wish you and your family a happy and healthy new year in 2022.

- Grove Street Auto Repair
5

Very helpful and excellent pricing

5

Thanks to Chris and the crew at Grove st for returning the brakes on my 23 year old truck to as-new condition.

Thank you so much for the great review. We are happy you are pleased with the restoration work we did on your truck. Wishing you and your family a happy holiday season and a healthy new year.

- Grove Street Auto Repair
5

Thank you, Jayne. We appreciate your taking the time to leave us a great review. Wishing you and your family a happy holiday and a healthy new year.

- Grove Street Auto Repair
5

Was having my car inspected and I had lost my registration . They helped me navigate the RMV website and waited (patiently ) while I requested a duplicate. They went above and beyond and printed me off 3 copies .

Hi Katrina, We were happy to help you navigate the RMV process to obtain a copy of your registration. With three copies now, you should be all set! We do oil changes and all types of maintenance and repairs to BMS's, and would love to have you come back when you are ready for service. Happy holidays to you and your family.

- Grove Street Auto Repair
5

We brought our daughter’s 2008 Camry in to see Chris. He gave it an overall check and listed for us in order of urgency all the items that needed addressing. Chris was very helpful and professional in helping us determine what repairs should be done and in what order.

Thank you for the 5-star review, Christine. We appreciate your kind words and look forward to seeing you in the future. Happy holidays.

- Grove Street Auto Repair
5

My go-to auto shop! so easy to work with and very trustworthy!

Thank you, Anne Marie. We really appreciate your kind words. We wish you and your family a very happy and healthy holiday season.

- Grove Street Auto Repair
5

Always a great experience. They explain everything and I never feel like they are trying to upsell or scare me in order to spend more.

Hello, Beth. Thank you so very much for your kind words. Our goal is to educate you on the status of your vehicle and give you the information you need to make a good decision for services at that visit. We know budgeting for repairs is always better than emergency visits! Looking forward to seeing you again in the future. Have a happy and healthy holiday season. Jean

- Grove Street Auto Repair