Franklin Auto Repair

1078 reviews
79 Grove Street , Franklin, MA 02038
Mon - Fri: 8:00 AM - 5:00 PM
(508) 520-8697
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The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

Thank you, Tom, for taking the time to leave a 5-star review for us! We appreciate your business.

- Grove Street Auto Repair
5

It was so good to see you, Linda! Wishing you and your family a happy, healthy holiday season.

- Grove Street Auto Repair
5

Thank you, Donna! We really appreciate the 5 stars rating. Hope you and your family have a wonderful holiday season.

- Grove Street Auto Repair
5

I have been looking for a service alternative to a dealership and I have found one at last! Grove Street was amazing, considerate, goes out of their way for you (the heated seats were turned on and new wipers installed on my loaner car). I was beyond impressed. Prices are very reasonable and staff knowledgeable. You get an email saying welcome to the family and I without a doubt felt welcome. I won't take my vehicle to anyone else going forward.

Hello Alexis, Thank you so much for the wonderful review! We appreciate your kind words and are happy to welcome you to the Grove Street family. As a family business, it is so important to us to treat our customers like we would treat our own family. We look forward to seeing you again in the future when you are ready for your next oil service. Wishing you and your family a happy, healthy holiday season.

- Grove Street Auto Repair
5

I brought my car in for the state inspection. I was informed how long it would take and what they would need up front. The waiting room was very pleasant. The attendant at the front desk was very professional.

Thank you, Rebecca. Did you know we also do oil changes as well as manufacturer recommended maintenance services? Check out our website for a complete list of services we provide. We hope to see you in the future. Stay well.

- Grove Street Auto Repair
5

I experienced an issue on my commute to work, I do not live in the area and drive by Grove St Auto on a daily basis. I pulled in unexpectedly to inquire if they could help me. They had a full day already ahead of them but were able to squeeze me in. My issue was resolved and I was able to pick my car up at the end of the day. I would highly recommend them, they were pleasant to deal with and the cost was very reasonable. I will definitely use them again.

When you're far from home and something goes wrong with your car, it can be so concerning. We are glad you stopped in and that we were able to help you get back on the road safely. We have a fleet of courtesy vehicles, so when your car needs routine servicing, give us a call and we will reserve a car for you to use so you can get to work easily. Stay well.

- Grove Street Auto Repair
5

Incredibly nice staff who are patient and courteous. They were not pushy at all and explained and documented everything. Will definitely head back there for all future car work!

Hi Caitlin, It was so nice to chat with you and we are so happy you found us! Our vehicle reports show you exactly what we see with pictures and even videos when needed. If there is a safety issue, we tell you that upfront, but if there is something that can wait til you come back in, we will share that with you as well. Looking forward to seeing you again in the future.

- Grove Street Auto Repair
5

Hi Kat, Thanks so much for leaving us a five-star review! Much appreciated!

- Grove Street Auto Repair
5

Overall great experience. They were so helpful and informative about what was needed for my vehicle. The courtesy loaner vehicle was a life saver and they made it so easy! Friendly, safe, reliable and thorough service. I definitely plan on coming back for future needs and I highly recommend!

Hello Joanna, We work hard to make sure your experience is a seamless as possible. The report we text you helps you see exactly what we found on your car, and our fleet of courtesy cars has been such a game-changer for many of our families. Life is very busy, and we know that you still have so many places to go! Looking forward to seeing you again in the future.

- Grove Street Auto Repair
5

Always the best.

Hi Terry, it is always a pleasure to see you. Thank you so much for visiting us recently.

- Grove Street Auto Repair
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