Franklin Auto Repair

666 reviews
79 Grove Street , Franklin, MA, 02038
Mon - Fri: 8:00 AM - 5:00 PM
(508) 520-8697
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5

Wonderful people to do business with. Extremely nice, professional and provides an easy experience. The digital reports are convenient.

Thank you, Sarah! We are glad to have you as part of the Grove Street Auto Family!

- Grove Street Auto Repair
5

From the time I booked the appointment to the time I picked up my car outstanding service. I liked the report that I received and did not feel pressured to add to my original service needs. Car is running great. Will definitely be back.

Thank you, Kristine. Our digital inspection report is designed to show you everything that is good with your vehicle as well as items that need attention in the future. Once you have all the information, then you can decide what you feel comfortable doing at that day's visit. It is good to know what to budget for in the future as well. We look forward to your next visit when you are ready.

- Grove Street Auto Repair
5

Great local family owned locally business.Staff is so easy to deal with, and the attention to every detail is great. Our family has been coming here for years, wouldn't go anywhere else!

Thanks, Christine. We look forward to seeing you again soon.

- Grove Street Auto Repair
5

Great service and very accommodating; went out of their way to replace my tire with lug nut locks that I didn't have the key for!!

Thank you, Bill. Those locking lug nuts can be a little tricky. I am glad we found an easy solution, and now you do not need to worry about it!

- Grove Street Auto Repair
5

The staff are friendly and the work has always been completed on time as quoted - highly recommend for anybody in the Franklin/Forge Park area.

Thanks so much for the five star review, Yasunori! We really appreciate that you took the time to do this. Watch for your Thank You postcard in the mail with a special referral program discount when you tell more of your friends and co-workers about us!

- Grove Street Auto Repair
5

Our family of 4 have been going to Grove Street at least for 15 years. I truly appreciate their honesty! There was one situation where I needed work done on my car and they actually suggested I go to a transmission specialist because it would be less expensive. That type of honestly is why I keep coming back and recommend to anyone that needs car repair work done. I also appreciate that they will discuss what services need immediate attention and what can wait. Knowing what will need to be done helps take away the “surprised feeling “ when you find out you need quite a bit of work. Knowing ahead of time allows you time to budget. The staff is always friendly and helpful. They keep in touch during the repair and never have done work that we haven’t already approved. They are a class act and still have been able to give that “small town feel” along with years of knowledge and reasonable prices. Highly recommend Grove Street!!

Hello Kathy, Thank you so much for your glowing review! We have enjoyed having your family be part of our family here for so many years. Our goal is always to give you all the information with which you can then make educated choices about repairs for your vehicles. The digital vehicle inspections and text messages help us keep you up to date with the status of your vehicle at every step of the process. We look forward to many more years together!

- Grove Street Auto Repair
5

I am very pleased with Grove Street Auto. I am a new customer, but I have to say everyone has been polite, courteous and efficient.

Walter, Thank you so much for taking the time to leave Grove Street Auto Repair a 5-star review! We are looking forward to seeing you again for services in the future. Keep in mind that we have free loaner vehicles available so you can leave your vehicle with us and go about your day. You can book an appointment on our website, www.grovestreetautorepair.com or call us at 508-520-8697. Enjoy the day.

- Grove Street Auto Repair
5

Always good service, I expect to pay more for quality. Chris is upfront and personable, no surprises. Thanks GSA

Thank you so much for leaving us a review, Matt. With our Digital Vehicle Inspection link and pictures, we are able to give you a complete picture of your vehicle's 'health' to help you set priorities on maintenance and repairs. Chris and Sarah are committed to providing excellent customer service throughout the entire experience. We look forward to seeing you again in the future here at Grove Street Auto Repair, and always appreciate referrals to your family and friends!

- Grove Street Auto Repair
5

Always a good experience!

Thank you so much! We appreciate your continued business, and will continue to work hard to be sure we meet your expectations!

- Grove Street Auto Repair
5

I’ve been having Grove Street care for my cars for over 12 years. I trust them to keep my car safe. I highly recommend them.

Jane,

Thank you so very much for taking the time to leave us a great review! We are so grateful for your loyalty over the years, and will continue to work hard to earn your trust in the future.

Jean
Jean and Chris,
Service Team at Grove Street Auto Repair
508-520-8697

www.grovesstreetautorepair.com

- Grove Street Auto Repair
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