Franklin Auto Repair

Excellent customer service. Full diagnostic write up sent to my email before any work was done. Once I agreed to have work done it was performed quickly and thoroughly. I'm a first time customer but absolutely would use them again.

Very satisfied with service done. We will recommend to our friends and families.

Returned for additional repairs needed on my Subaru Crosstrek and the team at Grove Street was extremely helpful, reliable and efficient. I was provided a courtesy loaner vehicle to ensure that I was able to get my son to and from school without interruption or hassle. I highly recommend the team at Grove Street for your car repair needs.

Vey easy to schedule and accommodating to our schedule. Personnel friendly, approachable and knowledgeable as they explained process. Very convenient and accessible. Offer a wide range of services including foreign cars. Highly recommend.

I had a great experience with Grove Street. They were upfront about the costs and allowed me to consider other options (like buying a new car instead of repairing) on my own timeline. We ended up getting the work done, and the car runs great now! The loaner car option was very convenient. Very professional and easy to work with. I highly recommend them. Edited to add that I had another great experience with them! So easy to work with, and quick! Highly recommend!!

Thank you Grove St Auto in helping maintain our vehicle in tip top condition. In the current situation of overpriced used cars, we were looking to keep our car for a few more years. Chris, Jean and team throughly checked the car and recommended the needed maintenance and repairs. We also had a hard to diagnose issue with an engine noise and the team worked hard to identify the issue. We are happy to have worked with them in maintaining our vehicles.

I had a used car I recently purchased that I had taken to a dealer who pointed out several critical issues. I brought it to Grove St. to look at those items specifically- what the dealer had identified as a leaking transmission and power transfer unit, Grove St. ID'd as the left front axle leaking on the trans and PTU (saving me thousands of dollars). They gave everything else a once over as well. Diagnosed an intermittant power steering issue to a factory recall, checked with Ford dealership to find recall hadn't been done on my car. I dropped it off Wednesday morning, by the next day I had a full report emailed/texted to me with a complete run through of the car's systems. I called to go through the report with them, okay'd the work and picked it up the following day. tl;dr - Really great experience, fair and honest pricing, thorough diagnosis and awesome reporting, worked fast.

Grove Street Auto was fantastic! I had them inspect a used car purchased for my daughter. Chris was great throughout the whole process - highly recommend!