The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

Excellent customer service. Full diagnostic write up sent to my email before any work was done. Once I agreed to have work done it was performed quickly and thoroughly. I'm a first time customer but absolutely would use them again.

5

Very satisfied with service done. We will recommend to our friends and families.

Thank you, Gina! We look forward to seeing you again. Did you know we have a Referral Program? Refer a friend who is new to Grove Street Auto, and you BOTH get 10% off! Everybody wins!

- Grove Street Auto Repair
5

Returned for additional repairs needed on my Subaru Crosstrek and the team at Grove Street was extremely helpful, reliable and efficient. I was provided a courtesy loaner vehicle to ensure that I was able to get my son to and from school without interruption or hassle. I highly recommend the team at Grove Street for your car repair needs.

Hello Joanna, We work hard to make sure your experience is a seamless as possible. The report we text you helps you see exactly what we found on your car, and our fleet of courtesy cars has been such a game-changer for many of our families. Life is very busy, and we know that you still have so many places to go! Looking forward to seeing you again in the future.

- Grove Street Auto Repair
5

Vey easy to schedule and accommodating to our schedule. Personnel friendly, approachable and knowledgeable as they explained process. Very convenient and accessible. Offer a wide range of services including foreign cars. Highly recommend.

Hello Maureen! Thank you so much for your review. Our motto is, "Your family depends on our family," so we treat you like we treat family. We look forward to seeing you when you return for your next service!

- Grove Street Auto Repair
5

5

I had a great experience with Grove Street. They were upfront about the costs and allowed me to consider other options (like buying a new car instead of repairing) on my own timeline. We ended up getting the work done, and the car runs great now! The loaner car option was very convenient. Very professional and easy to work with. I highly recommend them. Edited to add that I had another great experience with them! So easy to work with, and quick! Highly recommend!!

Thank you so much, Monica! We truly believe in giving you all the facts and information you need to make the best decision given your individual situation. Thank you for putting your trust in us. We look forward to seeing you in the future for routine maintenance.

- Grove Street Auto Repair
5

Thank you Grove St Auto in helping maintain our vehicle in tip top condition. In the current situation of overpriced used cars, we were looking to keep our car for a few more years. Chris, Jean and team throughly checked the car and recommended the needed maintenance and repairs. We also had a hard to diagnose issue with an engine noise and the team worked hard to identify the issue. We are happy to have worked with them in maintaining our vehicles.

5

I had a used car I recently purchased that I had taken to a dealer who pointed out several critical issues. I brought it to Grove St. to look at those items specifically- what the dealer had identified as a leaking transmission and power transfer unit, Grove St. ID'd as the left front axle leaking on the trans and PTU (saving me thousands of dollars). They gave everything else a once over as well. Diagnosed an intermittant power steering issue to a factory recall, checked with Ford dealership to find recall hadn't been done on my car. I dropped it off Wednesday morning, by the next day I had a full report emailed/texted to me with a complete run through of the car's systems. I called to go through the report with them, okay'd the work and picked it up the following day. tl;dr - Really great experience, fair and honest pricing, thorough diagnosis and awesome reporting, worked fast.

Hi Devin, THIS is how auto repair should always be, in our opinion. A comprehensive evaluation of the issue you are having, clear communication of our findings, a conversation about the recommended repairs and your options, and a timely repair. We were happy to find that the actual repair needed was less extensive and be able to take of it quickly for you. Did you know we have free loaner cars for you to use while your vehicle is here with us for repair? Be sure to let us know if you need one when booking your next visit. Looking forward to seeing you again in the future.

- Grove Street Auto Repair
5

HI Karen, Thank you for leaving us a five star review! We really appreciate that you are part of our Grove Street Auto family. Stay well.

- Grove Street Auto Repair
5

Grove Street Auto was fantastic! I had them inspect a used car purchased for my daughter. Chris was great throughout the whole process - highly recommend!

Hi Mark, Thank you so much for your review. It always helpful to have a baseline when you've purchased a 'new' vehicle and prepare for inevitable repairs that come with a used vehicle. If you are in the market for a used vehicle in the future, keep in mind that we can do that same inspection pre-purchase to help you know what you buying before you actually finalize the purchase. Thank you again. We look forward to seeing you in the future.

- Grove Street Auto Repair