The team of auto mechanics and service advisors at Grove Street Auto Repair are honored to be the trusted source for auto repair in Franklin, MA. The honest reviews left by our customers are a testament to the dependability and reliability of our service. Take a look below to see what our customers have to say about their experience with us. See you soon!

5

I would like to thank Grove St Auto and the Weedman Family they do outstanding work. They give a list of things that need immediate attention and things that should be done in the future. They fix what they say and do a great job. There father Mr Weedman did an outstanding job raising a great family.

5

Grove Street auto makes it so easy! Jean is fantastic and efficient. I love the follow up texts from Chris, detailed phone calls from Craig and the full reports that include pictures. There’s no pressure to fix things but there is full info on what might need to get done, that day or in the near future. I trust Grove Street with all my car needs.

Updated to reply to Kristen's review from 9/2/21 Kristen, you are the best! Thank you so much for your kind review. FYI to anyone reading this reply, Kristen is a phenomenal personal chef - check her out at K Cooks LLC! #shoplocal Reply May, 2020. Kristen, Thank you so much for leaving Grove Street Auto Repair a great review! We were happy to take care of your vehicle so quickly. It sounds like our Digital Vehicle Inspection and discussions with Chris were helpful in helping you set priorities. Even in the 'stay-home' days, we know you still need to be able to rely on your vehicle for essential trips. I apologize for delay in answering; Google just released a large batch of reviews which had been in a holding pattern during their response to the ongoing health crisis. Hope you and your family are staying well.

- Grove Street Auto Repair
5

Was very impressed with the whole greeting and the handling what I asked for and your thorough way of letting me know what I needed to do immediately and what could wait. I really appreciate being kept in the loop. Thank you.

Hello, thank you so much for leaving us a 5-star review. We are happy to know that your customer experience was awesome! Our Digital Vehicle Inspection Report provides a full picture of your vehicle's health and is a great tool to help you make educated repair and maintenance decisions for your vehicle. We look forward to seeing you again in the future. Stay well.

- Grove Street Auto Repair
4

Thank you so much for the review. Let us know how we can earn five stars on your next visit! Stay well.

- Grove Street Auto Repair
5

5

Very happy working with staff at Grove Street auto.

Rodney, Thank you so much for the great review. Our Digital Vehicle Inspection is such a great tool to show you as a customer what we are seeing on your vehicle. Having a full picture of what your vehicle needs now and in the future helps you to make the best repair decision for your situation. We look forward to seeing you and your wife in the future. Stay well.

- Grove Street Auto Repair
5

We always have a positive experience at Grove Street Auto. The team is professional and friendly at the same time and communication is great.

5

5

Jean, Craig and Chris at Grove Street Auto all proved to be professional and effective listeners and communicators from the moment we first called, through the diagnostic process and on to the completed repairs. It was our vehicle's first visit and they went over it bumper to bumper and gave a detailed run down (via email & with pictures...really!) not only of the symptoms that brought us in, but all other issues they discovered. We reviewed it together over the phone and decided what needed to be done now and what could be deferred. This was as pleasant a car repair as I could imagine. Thanks so much Grove Street Team, we will see you next time.

5

Great reliable service and support. Helped me shop around for ideal tires at fair price will all service included. Loaner car makes for easy drop off and pick up. Thanks!